Ecommerce Manager / Customer Services

Exciting opportunity within an established UK business in a multifunctional role based in modern, sociable offices in the centre of Stamford (car parking included).

Established in 2001, Flue Direct Ltd is a leading online UK retailer in it’s market. Managing the online store - Order processing and management, liaising with suppliers and customers and maximising sales.

Sales Advice and Customer Service - Advising end users and businesses on the products, order queries and order processing. Good written and verbal communication skills essential.

Website Management - Updates and online improvements to maintain and improve. Assist to improve usability of website, increase sales, conversion through tracking.

Manage social media content and marketing to generate orders.

Training on product range, market and their application will be provided.

An understanding / ability in website design and development an additional advantage. Salary dependent on experience and skill set. £18-£25K plus bonus. Car parking included. Central Stamford offices.

Email CV and message to: victoria@fluedirect.co.uk

What Size Twin Wall Flue do I need?

It is easy to get confused when talking about the diameter of sizes of flue pipe. When it's just single wall flue like stove pipe such as vitreous enamel pipe then there is just one diameter that you refer to as it is a single skin of pipe.

Typically the spigot of a stoves is 6 inch 150mm or 5 inch 125mm / 130mm. The manufacturer will give guidance on the flue size and typically this is the size of the spigot. You can size up your flue system i.e increase in size going up but you cannot decrease the flue size going upwards in the flue system as this goes against HETAS guidelines and will limit the draw and effectiveness of the stove and flue system. 

When we refer to twin wall flue size we are referring to it by the inner diameter (the inner skin of the two metals) and you will shop by this size on our website. Please note that the outer diameter will be bigger in size as it holds compacted insulation material between the two skins of stainless steel.  The outer diameter will differ between brands of flue as all are different. This is why different brands of flue do not all just go together. For example we sell two brands of flue and both of these are different - an inner diameter of Convessor KC or TW Pro 5inch 125mm has an outer diameter of 175mm whereas with Dinak DW it is 5 inch 130mm inner and an outer of 190mm. The Converssor KC or TW pro 6 inch is 150mm inner and 200mm outer, whereas the Dinak DW twin wall 6 inch is 150mm inner and 210mm outer.

So make sure you are shopping by the inner diameter of your twin wall flue requirements. Ensure that you buy the same brand of flue and always by an Adapter and a Terminal with every order to ensure it is covered by the 10 and 12 year Warranty.

Large Diameter Commercial Twin Wall insulated Flue in Stock.

Flue Direct has one of the largest ranges of twin wall flue supplies in the UK.  Suitable for a wide range of applications including Commercial condensing boilers, Biomass boilers, Pizza oven installation in restaurants, coffee roasting equipment, wood burners and multifuel stoves. With more flue components manufactured in each size than any other brand the Dinak DW twin wall flue range is the perfect solution and comes in all sizes from 80mm - 350mm in stock in the UK.  Call or email for further information. Click here for Twin wall flue.

Will Eco Design 2022 Affect the use of my Stove?

There is lots of misleading information in the media regarding the future of the wood burning stove industry, it is becoming hard to understand the facts from the fake news… The bodies that govern Heating appliances industry such as DEFRA, Stove Industry Alliance and HETAS, have introduced stricter guidelines concerning efficiency levels and a particular matter by which a multitude of appliances manufactured after 1st January 2022 and sold in the UK (and Ireland) must adhere. These will be known as Eco Design 2022 Ready stoves. The focus for the Eco Design directive are reduced particle emissions, lower Carbon Monoxide emissions and improved efficiency levels through better fuel standards and sustainability.

You may be wondering how this will affect you if you already have a stove? - Stoves installed correctly prior to this date with HETAS certification and using only fully-seasoned approved fuels, then you will NOT be affected by the new regulations as it will only concern stoves manufactured (and subsequently, purchased) after 1st January 2022.

Free Flue Design Service

• Do you need help with what type of flue you need? 
• Help with how to design a twin wall flue system internally or externally.
• How to install flue systems?

We can provide you with advice on the types of flue we sell and what will be suited to your stove or wood burner installation.  With the infromation that you provide we can give you a suggestion on the best flue route for your project and suggest a list of flue componenents for you to check fit your requirements.

Twin wall flue systems are availble in both Stainless and Black and can be used together too.  Twin wall insulated flue pipe can be used to install a stove or wood burner where there is no chimney stack. 

You will need to consider things like Distance to combusibles, flue diameter, DEFRA or NON DEFRA stove, Chimney height, how many bends are allowed, distance before changes in direction, maximum horizontal lengths.  You can also find infromation on the HETAS website www.HETAS.co.uk

Please call or email for further information. You may want to look at our Flue Designs and Twin wall flue Kits here