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WE ARE STILL SUPPLYING

21/04/2020 09:59

WE ARE STILL SUPPLYING FLUE AND CHIMNEY PRODUCTS

During this difficult time we want to reassure our customers that we are continuing to supply our flue and chimney products.  We are keeping staff safe through remote working and adhering to Covid-19 guidelines. Our products are regularly installed in frontline locations such as hospitals, NHS locations and laundry facilities involved.

Due to reduced warehouse staff and use of couriers orders may take an extra day or two to arrive following placement of your order.  Normally orders arrives in 1-3 days so this may now take 1-5 days.  Thank you for your understanding and please call or email if you have anything we can assist you with.

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Posted By Victoria Phillips

We are Recruiting!

28/02/2020 12:16

Ecommerce Manager / Customer Services

Exciting opportunity within an established UK business in a multifunctional role based in modern, sociable offices in the centre of Stamford (car parking included).

Established in 2001, Flue Direct Ltd is a leading online UK retailer in it’s market. Managing the online store - Order processing and management, liaising with suppliers and customers and maximising sales.

Sales Advice and Customer Service - Advising end users and businesses on the products, order queries and order processing. Good written and verbal communication skills essential.

Website Management - Updates and online improvements to maintain and improve. Assist to improve usability of website, increase sales, conversion through tracking.

Manage social media content and marketing to generate orders.

Training on product range, market and their application will be provided.

An understanding / ability in website design and development an additional advantage. Salary dependent on experience and skill set. £18-£25K plus bonus. Car parking included. Central Stamford offices.

Email CV and message to: victoria@fluedirect.co.uk

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Posted By Victoria Phillips

Twin Wall Flue sizes

11/02/2020 18:19

What Size Twin Wall Flue do I need?

It is easy to get confused when talking about the diameter of sizes of flue pipe. When it's just single wall flue like stove pipe such as vitreous enamel pipe then there is just one diameter that you refer to as it is a single skin of pipe.

Typically the spigot of a stoves is 6 inch 150mm or 5 inch 125mm / 130mm. The manufacturer will give guidance on the flue size and typically this is the size of the spigot. You can size up your flue system i.e increase in size going up but you cannot decrease the flue size going upwards in the flue system as this goes against HETAS guidelines and will limit the draw and effectiveness of the stove and flue system. 

When we refer to twin wall flue size we are referring to it by the inner diameter (the inner skin of the two metals) and you will shop by this size on our website. Please note that the outer diameter will be bigger in size as it holds compacted insulation material between the two skins of stainless steel.  The outer diameter will differ between brands of flue as all are different. This is why different brands of flue do not all just go together. For example we sell two brands of flue and both of these are different - an inner diameter of Convessor KC or TW Pro 5inch 125mm has an outer diameter of 175mm whereas with Dinak DW it is 5 inch 130mm inner and an outer of 190mm. The Converssor KC or TW pro 6 inch is 150mm inner and 200mm outer, whereas the Dinak DW twin wall 6 inch is 150mm inner and 210mm outer.

So make sure you are shopping by the inner diameter of your twin wall flue requirements. Ensure that you buy the same brand of flue and always by an Adapter and a Terminal with every order to ensure it is covered by the 10 and 12 year Warranty.

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Posted By Victoria Phillips

Large Diameter Commercial Twin Wall insulated Flue in Stock.

Flue Direct has one of the largest ranges of twin wall flue supplies in the UK.  Suitable for a wide range of applications including Commercial condensing boilers, Biomass boilers, Pizza oven installation in restaurants, coffee roasting equipment, wood burners and multifuel stoves. With more flue components manufactured in each size than any other brand the Dinak DW twin wall flue range is the perfect solution and comes in all sizes from 80mm - 350mm in stock in the UK.  Call or email for further information. Click here for Twin wall flue.

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Posted By Victoria Phillips

Will Eco Design 2022 Affect the use of my Stove?

There is lots of misleading information in the media regarding the future of the wood burning stove industry, it is becoming hard to understand the facts from the fake news… The bodies that govern Heating appliances industry such as DEFRA, Stove Industry Alliance and HETAS, have introduced stricter guidelines concerning efficiency levels and a particular matter by which a multitude of appliances manufactured after 1st January 2022 and sold in the UK (and Ireland) must adhere. These will be known as Eco Design 2022 Ready stoves. The focus for the Eco Design directive are reduced particle emissions, lower Carbon Monoxide emissions and improved efficiency levels through better fuel standards and sustainability.

You may be wondering how this will affect you if you already have a stove? - Stoves installed correctly prior to this date with HETAS certification and using only fully-seasoned approved fuels, then you will NOT be affected by the new regulations as it will only concern stoves manufactured (and subsequently, purchased) after 1st January 2022.

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Posted By Victoria Phillips

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