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Flue Direct is a trusted sage-pay online retailer

Delivery

Please note all deliveries for orders over £150.00 net will be free of charge to UK mainland during normal working hours Monday to Friday. Delivery times - usually 1-3 working days (this is just a guide). During December delivery lead times make take longer.

AreaDeliveryOrder ValueCost
UK Mainland 1-3 Days (estimated) Over £150 Net Free
UK Mainland 1-3 Days (estimated) Below £150.00 Net £20
Grampian (AB Postcodes) 3-5 days All orders £75.00
Scotland / Scottish Highlands 3-5 days All orders £55.00 - £100.00
Northern Ireland 3-5 days All orders £125.00
Republic of Ireland 3-5 days All orders £125.00
Isle of Man 3-5 days All orders £85.00
Scottish Islands 3-5 days All orders £100.00
Isle of Wight 3-5 days All orders £88.00
Channel Islands 3-5 days All orders £75.00

Please note: Whilst every endeavour is made to get your delivery to you please do not pre-book any installers or tradesman until your order has arrived and you have checked your order is complete and undamaged. Our couriers and Delivery team do all in their power to deliver on time and on the day requested but on rare occasions there could be traffic or other issues for our courier and these are out of our control, so we ask our customers not to book any trades people until you order has safely arrived and checked off by you. 

Returns

Please contact us before making your return. You must ensure you fill out our Returns Form which we will send to you for all goods you wish to return to us. You will need to request a Returns form from us first to ensure you are within our returns policy period. All returns should meet our Returns Policy as described in our Terms and Conditions.

 

The URL of this page begins with https:// - this means that the page is hosted on a secure server and all transactions taking place are encrypted, so your card details are protected.

SagePay's online payment system is the most sophisticated available. All financial transactions are processed securely behind protected firewalls, allowing us to safely process your card payment with the bank. Financial details are never left unencrypted on any part of our system, and are never sent by Internet email.

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